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Emergency Notification

Human Services

Office hours: Monday-Friday 8:00 A.M.-4:30 P.M.
Program descriptions, locations and contact information listed under each unit.
Phone: 920-388-7030
FAX: 920-388-7044

Acting Director: Scott Feldt

Family and Community Services Unit

The FCS Unit serves individuals from infancy through late adulthood.  The programs within the unit are consumer-centered and the goals of the programs are aimed at maximizing independence and access to community resources.  The unit adheres to the agency’s mission to become more trauma informed.  The staff members have made a trauma informed perspective shift; they work with consumers to better understand “What has happened to them?” rather than “What is wrong with them?”  We have learned that by partnering with families and the community, we are able to better assist families to handle the extreme stress some of them have faced, which may at times impact coping abilities.  We understand that trauma is different for all of our families; experiences are respected and approached with a desire to better understand and assist.

Kewaunee County’s FCS Unit consists of the Birth-3 Program, Children’s Long Term Support-Waiver, Children’s Community Options Program, Coordinated Services Teams Program, Adult Protection and the Transportation Program.  The team lead for the FCSU is Melissa Annoye.  She can be reached at (920)255-5457 or


The Birth-3 Program is an early intervention program serving families with children who have developmental delays or disabilities under the age of three.  The program strives to partner with families to enhance the overall development and functioning of the child.  The program is community based and can offer services such as service coordination, physical therapy, occupational therapy and speech therapy.  For further information about the federally mandated Birth-3 program, please visit: and for information regarding the system of payments, please visit:

Kewaunee County’s Birth-3 Coordinator is Carol Stuebs (920)255-4187 or

Children’s Community Options Program (CCOP)

CCOP is a new program, which began in January, 2016. The program allows for use of funding to support families with children under the age of 22 who have significant disabilities.  The funding through this program is limited and the majority of the funding is used as local match for Children’s Long Term Support Waiver programming or to supplement waiver services.  In order to access the funding, an individualized assessment will be developed to determine an appropriate service plan.

For further information regarding CCOP, please visit:

Kewaunee County’s contact for CCOP is Melissa Annoye.  She can be reached at (920)255-5457 or

Children’s Long Term Support Waiver (CLTS)

The Children’s Long Term Support Waiver program serves children and young adults under the age of 22.  In order to be eligible for programming, the child must have a significant developmental, physical or emotional delay which creates substantial limitations in areas such as self-care, language skills, learning, mobility, self-direction and/or emotional self-regulation.  The program has a wide variety of services available and each service plan is developed in an individualized manner to meet the specific needs of the child and their family.  The supports or services are designed to help children remain in their own home or community.  Some of the services provided include respite, day services, adaptive aids, transportation, home and vehicle modifications, supportive home care and mentoring.  Kewaunee County currently has a wait list for waiver services, but if your child may benefit from programming, please contact Melissa Annoye to begin the assessment process.  In order to be served by the program, the child must meet a functional level of care, the child must apply for Medicaid and the child must be residing in an eligible setting.

For further information about this program, which is both federally and state funded, please visit:

Kewaunee County’s Children’s Long Term Support case managers include:

Tina Paral (920)255-1463

Maureen O’Shea (920)255-3703

Stephanie Oswald (920)255-4858


Coordinated Services Teams Program (CST)

The CST initiative is a wraparound approach that was developed to bring multiple systems of care together to best meet the needs of children.  The CST initiative serves children who are involved with multiple systems of care (mental health, substance abuse, child welfare, juvenile justice, special education, developmental disabilities).  The various systems have individualized values, philosophies, laws and eligibility criteria.  Through CST, the partners can come together to learn how to best serve the child involved.  The program encourages team work, family involvement, connecting with schools and service providers and the program is committed to remaining strengths focused.  Each team has a facilitator who is responsible for creating team agendas, reinforcing the collaborative approach, encouraging balanced participation, and engaging the child. 

For further information about this program, please visit:

Kewaunee County’s CST facilitators include:

Tina Paral (920)255-1463

Maureen O’Shea (920)255-3703

Stephanie Oswald (920)255-4858

Rhonda Rummel (920)255-1931

Lori Nellis (920)255-1930


Adult Protective Services (APS)

Adult Protective Services are those services provided to insure the safety and well-being of elders (age 60+) and adults with disabilities (age 18-59).  Interventions provided by Adult Protective Services include receiving reports of adult abuse, financial exploitation or neglect, investigating these reports, case planning, monitoring and evaluating.  In addition to casework services, Adult Protection arranges for emergent needs such as medical, financial, legal, housing or supportive services.  Services are provided in a manner in which the client’s rights are respected.

Our APS worker also works with the courts regarding guardianship matters.  The County will petition the court for guardianship if the person meets Medical Assistance guidelines.  The order mandates that a comprehensive evaluation be completed prior to a guardianship hearing as well as an annual review of the ward to ensure that guardianship continues to be necessary, if a protective placement is necessary.

For further information regarding APS, please visit:

Kewaunee County’s APS worker is Jodi Vandervest.  She can be contacted at (920)255-5448 or  Backup APS worker is Melissa Annoye.  She can be contacted at (920)255-5457 or

Transportation Services

Kewaunee County’s Transportation program provides transportation options to individuals who are 55 years and older and/or individuals who are disabled.  The program offers several options for consumers.  The driver escort program provides rides to medical, nutritional, work or other appointments.  The service provides transportation by utilizing volunteers who are recruited, interviewed and screened by Human Services.  The drivers can use their own vehicles and are reimbursed mileage. The drivers can also use the county’s wheel-chair assessable vans.  The trained volunteers drive the vans and operate the wheel chair lifts.  Driver escorts will provide transportation within Kewaunee County and the surrounding counties of Door, Brown and Manitowoc.  Suggested co-pays for the driver escort program are $5.00 within the city, $10.00 within the county and $20.00 when transportation is provided to the surrounding counties of Brown, Door and Manitowoc.  The driver escort program operates Monday-Friday from 8:00 AM-4:30 PM.

The Transportation Program runs the Algoma route.  This program utilizes a paid driver who drives a wheel-chair accessible van within the Algoma city limits Monday through Friday from 10:00-2:00.  Ride requests are called in to Kewaunee County Human Services and the requests are then dispatched to the driver.  Suggested co-pay is $1.00 per stop.

The City of Kewaunee route is similar to the Algoma route, but at this time, it is only operating within the City of Kewaunee on Thursdays from 10:00-2:00 and the first Tuesday of the month so that consumers can access the senior discount at Shopko Hometown. Suggested co-pay for this option is also $1.00 per stop.

The suggested co-pay is based on ability to pay and can be waived if there is a financial hardship.  A reduced rate of $1.00 per stop is also offered for individuals seeking transportation to meal sites.

These projects are funded in part by the Federal Transit Administration (FTA) as authorized under 49 U.S.C. 5310 Enhanced Mobility of Seniors and Individuals with Disabilities (CFDA 20.513) and 85.21 funding, both of which require local match.

For further information regarding transportation, please visit:

Kewaunee County’s transportation coordinators are Lynn Clark and Laurie Bouche.  All Kewaunee County transportation services can be accessed by calling (920)388-0626. 



Aging & Disability Resource Center of the Lakeshore

The Mission of the Aging & Disability Resource Center of the Lakeshore is to be a single source of information, assistance, and access to community resources for the aging population, people with disabilities, their families, and caregivers in the Kewaunee and Manitowoc County communities.

  Services include: information and resource room, assistance from a benefit specialist, transportation for medical/nutritional appointments, nutrition program, foot care, caregivers program and more.



Phone Number:                                                                  

877-416-7083       TTY: 920-683-5168                                 Locations:       

810 Lincoln Street, Kewaunee

4319 Expo Drive (PO Box 935), Manitowoc 





To locate an Aging & Disability Resource Center in another county, call the Elder Care Locator:





Economic Support

The Economic Support Unit administers assistance programs to Kewaunee County residents through State, County and Federally funded programs such as:

  • FoodShare
  • Wisconsin Medicaid, including:
    • BadgerCare
    • Family Planning Waiver
    • Medicaid Purchase Plan (MAPP)
    • Family Care
  • Wisconsin Home Energy Plus Program
  • Child Care Provider Certification
  • Wisconsin Shares (Child Care) Eligibility & Payment 
Economic Support programs are accessed by contacting the
CALL CENTER 1 888-256-4563

Monday-Friday 8:00am-4:00pm

Serving Calumet, Green Lake, Kewaunee, Manitowoc, Marquette, Outagamie, Waupaca, Waushara, and Winnebago Counties

  • Get information about programs & eligibility
  • Ask questions about your case
  • Report address, income and asset changes
  • Report anyone moving in/out of household
  • Report pregnancy/birth of baby
  • report changes in expenses
  • Report any other change in circumstances
Eligibility is determined by consideration of income, assets, family size and household circumstances.
  • To see if you might be eligible for FoodShare, BadgerCare Plus, Medicaid, SeniorCare, and other programs.
  • To apply online for FoodShare and Medicaid (including BadgerCare Plus and the Family Planning Services Program).
  • To check the status of your benefits.
  • To report a change to your local agency.


Nondiscrimination Statement


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Last Modified:  5/4/2020 9:00:57 AM  
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